The use of artificial intelligence (AI) in IT ops analysis tools, otherwise known as AIOps, is on a path to massive growth over the next five years. Many experts say that as AIOps automation reduces the amount of manual work typically done by entry-level operations personnel, it’s going to change the complexion of ops skills needed within DevOps teams. Industry watchers told DevOps.com that this will likely spur the creation of new AIOps-related roles within technology teams. This includes three big ones: AIOps architects, ITOps data scientists, and augmented intelligence analysts.
This means that longtime operators and their employers need to think about retraining now:
“They need to retool themselves from admin-oriented activities to scripting/reporting-oriented tasks, and they need to be more application aware than ever before as infrastructure becomes a commodity.”
-Ravi Raghavenderrao, vice president of service delivery at NetEnrich
