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Daily Disruption

3 New IT Operations Roles Key for AIOps Success

The use of artificial intelligence (AI) in IT ops analysis tools, otherwise known as AIOps, is on a path to massive growth over the next five years. Many experts say that as AIOps automation reduces the amount of manual work typically done by entry-level operations personnel, it’s going to change the complexion of ops skills needed within DevOps teams. Industry watchers told that this will likely spur the creation of new AIOps-related roles within technology teams. This includes three big ones: AIOps architects, ITOps data scientists, and augmented intelligence analysts.

This means that longtime operators and their employers need to think about retraining now:

“They need to retool themselves from admin-oriented activities to scripting/reporting-oriented tasks, and they need to be more application aware than ever before as infrastructure becomes a commodity.”

-Ravi Raghavenderrao, vice president of service delivery at NetEnrich


To read more, check out the full report at

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