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Workforce Enablement

Security, IT, and the Business: A Persistent Discord

The disconnect between security, IT, and business objectives places digital transformation plans at risk

Enterprises still struggle when it comes to increasing business efficiency and embracing digital transformation, according to recent survey from SailPoint Technologies.

Specifically, The SailPoint Technologies 2018 Market Pulse Survey found:

  • Over half of respondents stated their IT departments can be a source of inconvenience in their organizations.
  • Around one in three respondents said they (or one of their colleagues) have purchased and/or deployed software without IT’s help, an 11% increase in the past four years.
  • If respondents had reason to believe they had been hacked, 13% would not tell IT immediately, potentially making a bad situation much worse.
  • Almost half of respondents would actually blame the IT department for a cyberattack if one occurred as a result of an employee being hacked.

The findings highlight an unfortunate, but all too persistent, discord between IT teams and information security teams. This misalliance between security and IT hampers an organization’s ability to move fast and innovate securely.

It also highlights why staff so often choose to go forward and deploy cloud services themselves, outside the purview of IT. It’s just easier to simply sign up to Dropbox or iCloud than it is to request storage from the enterprise IT department. Until this changes, employees and line-of-business managers will continue to select their own cloud services, which will continue to disrupt enterprise visibility into the applications and data employees use every day. If not managed effectively, this will jeopardize the success of an organization’s information security controls and potentially place at-risk its digital transformation efforts.

It’s important for enterprises to find ways to get security and their digital transformation programs aligned. As time goes on, and digital transformation continues, new security risks are likely to emerge as more digital processes, applications, bots, IoT, and applications are deployed.

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